SHIPPING POLICY
The product shall be delivered within 3 - 7 working days in India (It may take longer than usual due to Covid-19 pandemic) after making an online purchase. Most orders will ship out within 24 hours of ordering.
For international user, please through email if in case you wish to buy any product displayed on this website.
RETURN POLICY
You may return most new and unopened product within 30 days of delivery for a full refund (excluding shipping costs). Please note that most of the products are handmade with quality work, its finishing and look is depending on the handling material. We will pay the return shipping costs if the product you received is incorrect or defective. It would be great if you wish to send us pictures of delivered product before returning it for quick actions to be taken.
Your refund will be received within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you need to return an item, please with your Order number and details.
Aitihya wish to provide you hassle-free journey and joyful shopping experience.
CANCELLATION & EXCHANGE POLICY
Aitihya cannot accept exchanges, and unable to provide cancellation service at this time. We apologize for any inconvenience. But we are sure that you will love our products which are user friendly and unique where you don't have to think about cancellation at all.